Last Updated: 15.02.2025

Welcome to Acetronix (operated by Vyomm Electricals LLP). By using our website https://acetronix.in/, you agree to these Terms of Service. Please read them carefully.

1. General Information

• Company Name: Vyomm Electricals LLP (Brand: Acetronix)
• Business Location: [Registered Business Address]
• Customer Support: 📧 contact@acetronix.in | 📞 9830177747
• Jurisdiction: Kolkata, India

2. User Accounts & Responsibilities

• Customers do not need to create an account to purchase products.
• If an account is created, users are responsible for maintaining its confidentiality and security.

3. Orders & Payments

• We accept Credit/Debit Cards, UPI, COD, but not Net Banking.
• Order Modification & Cancellation: Customers can request modifications or cancellations before shipment. Once shipped, changes may not be possible.
• Refund & Return Policy:
  • Products can be returned within 10 days of delivery.
  • Items must be in original, intact condition with all packaging.
  • Refunds will be processed after quality inspection.

4. Shipping & Delivery

• Shipping Timeframe: Standard delivery within 5-10 days.
• Shipping Locations: Limited to India.
• Delayed or Lost Orders: If an order is lost, we will track and provide a replacement at no extra cost.

5. Pricing & Taxes

• All prices on the website are exclusive of GST. Applicable taxes will be calculated at checkout.

6. Intellectual Property

• All website content, including logos, images, text, product descriptions, and designs, is the exclusive property of Acetronix.
• Unauthorized copying, distribution, or modification of any content is strictly prohibited.

7. Limitation of Liability

• Acetronix is not responsible for:
  • Indirect or consequential damages.
  • Delays caused by third-party shipping providers.
  • Issues arising due to external factors beyond our control.

8. Termination of Services

• We reserve the right to refuse or terminate services to any user at our sole discretion, including cases of suspected fraud, misuse, or violation of these terms.

9. Dispute Resolution & Governing Law

• Any disputes will be governed by the laws of India, with jurisdiction limited to Kolkata, India.

10. Updates to Terms

• We may update these Terms of Service from time to time. Any changes will be communicated via website notification.

11. Contact Information

For any questions regarding these Terms, please contact us:
📧 Email: contact@acetronix.in
📞 Phone: 9830177747